Return & Refund Policy

At appliancesly.com, we understand that sometimes a purchase may not meet your expectations or needs. We want to ensure that you are completely satisfied with your shopping experience. Please take a moment to read our Return and Refund Policy to understand your rights and options when it comes to returning products.

Returns

1. 30-Day Return Period: We offer a 30-day return period from the date of delivery for most products. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

2. Condition of the Item: To be eligible for a return, the product must be unused, in its original condition, and in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error cannot be accepted for a return.

3. Return Authorization: To initiate a return, please contact our customer support team to request a Return Authorization (RA) number. This helps us process your return efficiently. Products returned without an RA number may not be accepted.

Refunds

1. Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2. Approved Refunds: If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. This may take several business days to reflect in your account, depending on your payment provider.

3. Return Shipping: Please note that the cost of return shipping is typically the responsibility of the customer unless the return is due to an error on our part. In such cases, we will provide you with a prepaid shipping label.

Exchanges

If you received a defective or damaged product, we will be happy to exchange it for you. Please contact our customer support team to request an exchange. We will arrange for the return of the damaged product and the delivery of a replacement.

Non-Returnable Items

Certain items are non-returnable, including:

• Products that have been used or are not in their original condition.
• Products missing their original packaging.

Cancellations

If you wish to cancel an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once the order has been processed and shipped, it may no longer be canceled.

Contact Us

If you have any questions about our Return and Refund Policy, please don’t hesitate to contact us. Our customer support team is here to assist you with any inquiries or concerns you may have.

At appliancesly.com, we value your satisfaction and will work diligently to ensure a smooth and fair return or exchange process. Thank you for choosing us for your appliance needs.